Company Policy

  • Returns & Exchanges

    Cut Fabric (Yardage)*In-store*

    All cut fabric sales are final. Because fabric is cut to order, we cannot accept returns or exchanges on yardage once it has been cut. Please double-check your measurements before ordering.

    Defective or Damaged Items

    If you receive fabric that is defective or damaged, contact us within 48

    hours of receiving your order with photos of the issue. We will replace

    the item or issue store credit at our discretion.

    Event Linens - (Tablecloths, Chair Covers, Runners, Overlays)

    Unused, unwashed items in original condition may be exchanged within 3 days of purchase with receipt. No cash refunds — store credit or exchange only.

    Catalog Orders

    Catalog orders are non-refundable once placed, as items are sourced

    specifically for your order. Exceptions are made only for items that arrive

    damaged or incorrect.

    No Returns On

    Washed or used fabric

    Items without a receipt

    Sale or clearance items

    Special or custom ordersTextiles Kingdom

    Online Orders

    Order Processing- Orders are processed within 2–3 business days. You will receive a confirmation email once your order is placed and a second notification when it ships.

    Online fabric orders require a minimum purchase per fabric. This ensures accurate cutting and packaging. Please contact us for current minimums.Textiles Kingdom

    Shipping

    We ship within the continental United States. Shipping fees are calculated at checkout based on weight and destination. Textiles Kingdom is not responsible for delays caused by the carrier once the package has been handed off.

    Local Pickup

    Local pickup is available at our Las Vegas location at 1729 E Charleston Blvd STE G. Select “Local Pickup” at checkout and wait for a ready notification before coming in.

    Order Accuracy

    Please review your order carefully before submitting. Once an order is placed, changes cannot be guaranteed. Contact us immediately at (702)665-1367 or

    Textileskingdom@gmail.com if a correction is needed.

    Catalog Orders

    How It Works

    Catalog orders allow customers to order fabrics not currently in stock in

    our store. Browse our catalog in person or request aby contacting us directly.

    Minimums

    Catalog orders require a minimum yardage per fabric style. Minimums vary by fabric — ask a team member for specifics before placing your order.

    Deposits

    A 50% non-refundable deposit is required at the time of placing a catalog order. The remaining balance is due upon pickup or before shipment.

    Lead Times

    Catalog orders typically take 1–2 weeks depending on availability and supplier timelines. We will keep you updated throughout the process.

    Cancellations

    Once a catalog order is placed and the deposit is collected, cancellations are not accepted. The deposit covers sourcing and handling costs.

    Order Changes

    Changes to catalog orders (quantity, fabric type) must be requested

    within 24 hours of placing the order. After that, the order is locked in.

    Additional Policies

    Privacy Policy

    Customer information (name, email, address, phone) is collected solely

    for order processing and store communications. We do not sell or share your information with third parties. Email subscribers can opt out at any time.

    In-Store Conduct

    Textiles Kingdom reserves the right to refuse service to anyone behaving in a disruptive or disrespectful manner toward staff or other customers.

    Pricing Policy

    Prices are subject to change without notice due to supplier costs and market conditions. The price at time of purchase is the price honored —no price adjustments on previous purchases.

    Wholesale & Bulk Pricing

    Customers purchasing above a set yardage threshold may qualify for wholesale pricing. Contact us directly to inquire about bulk rates and wholesale accounts.

    Photography Policy

    Customers are welcome to photograph fabrics for personal reference.

    Commercial use of photos taken in-store requires written permission

    from Textiles Kingdom.

    In the event of a dispute, we ask customers to contact us directly first at

    Textileskingdom@gmail.com or (702) 665-1367. We are committed to

    resolving issues fairly and promptly.

Your Questions, Answered

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.